1. Log in to your Semrush account
To cancel your Semrush subscription, the first step is to log in to your Semrush account. Go to the Semrush website and click on the «Log in» button located at the top right corner of the page. Enter your login credentials (email address and password) and click on the «Log in» button.
2. Go to the Subscription Management page
Once you are logged in to your Semrush account, navigate to the Subscription Management page. To do this, click on your profile picture or initials at the top right corner of the page, and then click on «Subscription Info» from the dropdown menu.
3. Select the subscription you want to cancel
On the Subscription Management page, you will see a list of all your active subscriptions with Semrush. Identify the subscription that you want to cancel and click on the «Cancel Subscription» button next to it.
4. Click on the «Cancel Subscription» button
After clicking on the «Cancel Subscription» button, a pop-up window will appear asking you to confirm the cancellation. Read the information provided in the pop-up window carefully, as it may contain important details about the cancellation process. If you are sure that you want to cancel your subscription, click on the «Cancel Subscription» button.
5. Provide a reason for cancellation (optional)
After confirming the cancellation, you may be asked to provide a reason for canceling your subscription. This step is optional, but providing feedback can help Semrush improve their services. If you wish to provide a reason, select the appropriate option from the dropdown menu and click on the «Submit» button.
6. Confirm the cancellation
Once you have provided a reason (if applicable), you will be asked to confirm the cancellation again. This is to ensure that you are certain about canceling your subscription. Read the information provided in the confirmation window and click on the «Confirm Cancellation» button to proceed.
7. Receive confirmation of cancellation
After confirming the cancellation, you will receive a confirmation message on the screen indicating that your subscription has been successfully canceled. Take note of any important information provided in the confirmation message, such as the effective date of the cancellation.
8. Check for any remaining charges or billing issues
After canceling your subscription, it is important to check for any remaining charges or billing issues. Review your billing history and ensure that there are no outstanding payments or pending charges related to your canceled subscription. If you notice any discrepancies or have any concerns, contact Semrush support for assistance.
9. Contact Semrush support if needed
If you encounter any issues during the cancellation process or have any questions or concerns, it is recommended to contact Semrush support for assistance. They will be able to provide you with further guidance and address any issues or concerns you may have.
Following these steps will guide you through the process of canceling your Semrush subscription. Remember to review any cancellation policies or terms of service provided by Semrush to ensure a smooth cancellation process.
